We are a global leader in bovine genetics. To feed the world, we provide elite genetics, innovative services and customized solutions to help our global customers be profitable and sustainable. Founded on the principle of having a passion for cows and people, World Wide Sires has grown into a global business that has become a household name around the world. We are a wholly owned subsidiary of Select Sires Inc., the largest A.I. cooperative representing over 30,000 farmer owners across six continents and over 100 countries. With our three product brands ‐ Select Sires, Accelerated Genetics and GenerVations ‐ WWS distributes high quality bovine genetics to Europe, Africa, Asia, Oceania, the Middle East and the Americas. We are a trusted resource for farm managers around the world. Through our global network of subsidiaries and distributors in more than 90 countries, we are a trusted resource for dairy and beef producers around the world. Our superior genetics have improved the lifestyles of dairy farmers for generations, and we continue to meet the needs of global progressive producers. We strive to create a fusion of innovative bovine genetics with profit-minded solutions. Our inspired team will drive sustainable food production and animal well-being for the future. Helping the world feed the world takes a large organization and we are looking to expand our team, allowing WWS to better serve farmers' demands. We are here for you.

Description

This position assists staff with technical support and use of desktop and laptop computers, applications, and related technology. Support includes installation, preventive maintenance, repairs, and testing of computer systems and peripherals within established standards and guidelines. Ongoing support includes the diagnosis and resolution of day-to-day problems faced by end users. Use includes developing and disseminating knowledge of custom and packaged software applications and operating systems to users.

This position also assists in the maintenance and testing of network and telephone infrastructure. Work is performed with little supervision and requires initiative, troubleshooting skills, and good judgment.

Responsibilities

• Responsible for the installation, configuration, and ongoing usability of computers, peripherals, and software for local and remote users.

• Develops & implements documentation to orient staff on the use of hardware and software.

• Works with vendor support representatives and other IS staff, as appropriate, to determine and resolve technical problems.

• Performs upgrades and preventive maintenance on systems to ensure longevity.

Other Requirements

• Other skills required include knowledge of Windows Operating Systems (10-11), MS Office Applications, and basic networking skills.

• Qualified candidates must have experience in computer support, with strong technical and interpersonal skills. 

• The candidate must be able to multi-task and have the willingness and ambition to learn and take on a variety of responsibilities.

• Ability to lift up to 30 pounds on occasion also is required.

• Located on-site in Visalia, CA.